Being the voice of UX Best Practices
I led a team of 6 designers to improve the design of the DEI toolkit on the University’s Intranet Website. This improved design process efficiency by 80%.
Me, Raveena, Hanara, Pat, Jiho, Harshita
Figma, Miro, Qualtrics
4 Months
The HCDE Intranet contains resources, policies, and information relevant for HCDE students, faculty, and staff.
The Inclusive Teaching Toolkit is part of the intranet. It serves as a hub for accessing in-classroom and out-of-classroom resources, best practices, and information related to IDEAS (Integrity, Diversity, Equity, Accessibility, and Sovereignty).
Deliver a well-tested, iterated, and WordPress-ready website for student resources.
Consolidate user research and usability testing information into a single space.
The current prototype was fragmented, lacking an established design system or style guide.
However, multiple people had worked on various iterations, causing the documents to be scattered.
The project contained over 100 pages. To understand and improve the website, cleaning up the Figma file was the first essential step.
Before starting the design work, I established the University of Washington's style guide and basic design components in our Figma project.
We analyzed hundreds of data points for each of the 10 user flows. My primary focus was on the Homepage and the Classroom Accommodations flow. Additionally, I enjoyed mentoring junior team members.
"I cannot even find the time to read through everything, you know? I just want info quick"
I organized a card sorting session with the team, which helped us group and rename submenu items while streamlining the entire site map.
"Order of FAQa seems a little silly, and doesn’t make much sense to me"
I conducted secondary research on how other university websites present accommodations. After getting feedback from the team on the layout, I applied it to make the content blocks visually appealing and easy to read.
What this team did for the future of the project and was very useful and important.
Resource pages on University Website are high traffic, high impact - for a reason.
If you believe change is important, it is important to stand for it.